Issue with joining the forum

Hi there.

After doing all the steps something went wrong. I got a profile but I cannot log in.
There is a failure message:

Internal Error.
Oops! Looks like something went wrong!
/auth/eveseat/callback
Failed to parse user profile

Admin, could you help me please?
Many thanks
Arthaxess

Johnny Splunk

I'll help out later today. We will get you sorted out.

Thx for the fast help

Johnny Splunk

It looks like your key only has Account Status access and does not meet our API requirements for legacy keys and current keys.

Fix you key in the EVE API portal to match our old requirements or create a new key with out new requirements and add that to your auth account.

Legacy Key

Johnny Splunk

You fixed your API. Try logging in now.

I had a hard time to login as well. Same error.

Triffton Ambraelle

Make sure the API registered to your Auth account has the correct permissions (Account, no expiry, everything but mail bodies). Log out, clear your cookies and browser files, and try your email for the login. If this fails, @ tag Johnny Splunk.

I have the same error, but created my API using the auth site link and it looks good to me.
SeAT home page has 4 green checkmarks.

Not sure how to "Log out, clear your cookies and browser files, and try your email for the login."
Do you mean log out of forum or SeAT, or the EVE API page?

Derrek Flint

It worked!
Logging out of SeAT and re-log.
Thanks, @Triffton Ambraelle

My name is Mina Moliko and I'm have the same problem and I tried clearing my cookies and re-log and it still is showing the same message. i would apresiate some help

Shwoom

did you read this? https://forums.eve-scout.com/topic/3730/psa-resolving-forum-access-issues